Billing, Free vs Pro
Plans, trials, invoice Pay Now, and what Pro unlocks.
Free deploys your workspace. Pro unlocks marketplace posting, Brokerage Shield, and monthly token allotment. Manage subscription billing under Settings → Billing.
Invoice Pay Now (Stripe Connect)
Brokers can collect shipper invoices by card or ACH. Open Settings → Billing and complete Stripe Connect onboarding. On an unpaid invoice, use Pay Now link to open a Stripe Checkout for the customer — or Record payment for check, Zelle, and cash. BuddyTMS may take a small platform fee on Pay Now charges only (not on manually recorded payments). See the Payments Policy on buddytms.com/payments.
Need help with a charge?
Billing disputes and refunds need a human — open a ticket at /support or email support. Do not rely on the AI assistant for Stripe disputes.